The right job can help bring you a sense of accomplishment, so let’s look at the question: Does CarMax hire felons?
CarMax is a new and used car retailer and is famous for their “no hassle” motto. So if you want to help customers find their next set of wheels, we’ll help you get a job at CarMax with a felony by looking at the following questions:
- Does CarMax hire people with misdemeanors?
- How do I apply?
- Does CarMax do background checks?
- Do they drug test?
Finding work can be a daunting task, even more so if you have a conviction on your record. We know because many of us at Successful Release have been in your shoes. To tell you the truth, our team is comprised of former felons and professionals who have worked with them. That’s why we directly contact companies and ask them if they hire former felons. We know the questions to ask to help you get the job!
Let’s take a look at how to get hired at CarMax with a conviction.
Does CarMax hire felons?

Official company policy for hiring felons
We contacted CarMax to ask if they hire former felons, their public relations department told us they can’t participate in our survey. Unfortunately, they don’t have a policy posted online for us to see, either.
Has CarMax hired felons in the past?
Online sources are unclear on this as well. It looks like they hire on a case-by-case basis, depending on the type of charge and how long ago it occurred.
Does CarMax hire people with misdemeanors?
We just can’t say either way if CarMax will hire people with misdemeanors.
Is CarMax on the Ban the Box list?
Ban the Box is a list of companies that have agreed to remove the checkbox asking if you’ve been convicted of a crime from their application. The Fair Chance Business Pledge is a commitment by employers to look past your convictions and focus on your talents, skills and experience instead.
Despite the fact that CarMax isn’t on the Ban the Box list, we filled out their online application and saw there were no questions asking if we’d been convicted of a felony or misdemeanor.
Does CarMax have special programs for hiring felons?
CarMax doesn’t have any special programs for hiring felons at this time.
What are the odds someone with a felony will get hired?

Your odds of getting hired at CarMax with a felony are uncertain. There are reports the company will hire felons on a case-by-case basis depending on what the conviction was for and how old it is. If it’s seven years old and you have a clean driving record, you have a shot at an entry-level position. However, there’s just not enough information to say CarMax will hire felons conclusively.
What are some entry-level jobs?
There are several entry-level jobs at CarMax. Just keep in mind that they require a valid driver’s license for any of their positions.
A sales consultant helps the customer with the car buying process. From finding the right vehicle to arranging test drives to providing financial aid forms, the sales consultant is with the customer every step of the way.
An inventory associate logs and tracks deliveries and vehicle inventory. They are responsible for moving cars around and strategically placing them on the lot for customers to view. Inventory associates also build their skills in cleaning, vacuuming and reconditioning cars.
A detailer completes a cosmetic inspection of the vehicles, including performing paint retouching, finishing, waxing and buffing to make each car look new again. The detailer also repairs and replaces small parts to ensure everything in the vehicle is in working order and meets CarMax’s standards of safety, cleanliness and organization.
These jobs pave the way for promotions, making them good career choices.
How to get hired at CarMax with a felony
To get hired at CarMax, you’ll want to start with a great resume. If you need help creating one, we have a guide to assist you or you can check out your local employment agency.
Be sure to include any automotive-related experience and where you received it, whether it was in school, with a past employer or while in prison.
If you don’t have any automotive experience, that’s okay too! List any previous job duties that closely relate to what the company is looking for. You want to draw as many connections between you and the job as possible!
Once you have a strong resume, visit CarMax’s careers page to locate your desired position and fill out the appropriate application.
After you’ve submitted your application and received a call back, you might want some tips on how to ace the CarMax interview.
The most important thing you can do during the interview process is to be honest. While CarMax doesn’t ask if you’ve been convicted of a crime on their application, it may still come up. That’s okay. Don’t lie or hide details about your record. As the saying goes, “Honesty is the best policy.” You’ll risk losing the job offer otherwise.
Does CarMax do background checks?
CarMax will do a background check. Sources show they go back at least seven years. Most importantly, you must have a clean driving record because you’ll be doing a lot of driving.
Here’s what you need to know about background checks:
Not all states look at background checks the same. The states on the following list only go back seven years:
- California
- Colorado*
- Kansas*
- Maryland*
- Massachusetts
- Montana
- Nevada
- New Hampshire*
- New York*
- Texas*
- Washington*
(* sometimes certain pay or salary bracket positions require one.)
And the states on this list won’t look at anything with a not guilty verdict:
- Alaska
- California
- Hawaii
- Indiana (limited check)
- Kentucky
- Massachusetts
- Michigan
- New York
However, be aware if you live in one of these states. They’ll see your entire record, including the cases where you were found not guilty:
- Alabama
- Arizona
- Arkansas
- Connecticut
- DC
- Delaware
- Florida
- Idaho
- Indiana (extensive check)
- Missouri
- Iowa
- Louisiana
- Maine
- Mississippi
- Nebraska
- New Jersey
- North Carolina
- North Dakota
- Ohio
- Oregon
- Rhode Island
- South Carolina
- Tennessee
- Utah
- Vermont
- Virginia
- West Virginia
- Wisconsin
- Wyoming
Company ratings
We found on glassdoor.com that CarMax has a rating of 3.5 out of 5 stars. Of the 2,860 reviews, many employees were happy with their work environment and the company benefits. The biggest drawbacks are the long hours and too many sales consultants competing for the same sale.
What felony convictions might have a hard time getting hired here?
Does CarMax hire felons? It looks like they do, on an individual basis, and as long as you meet the driver’s license requirements. However, there are a few felonies that will hurt your chances. Since you’ll be working directly with customers and vehicles, any vehicle-related crimes, theft or property damage charges will disqualify you from getting hired at CarMax.
Does CarMax drug test?
Yes, sources show CarMax will drug test after an offer of employment is made.
Have you applied for a job or worked here? Share your experiences!
Were you able to use this article to get a job at CarMax with a felony? If so, tell us about it. It’s your chance to help others you are in your shoes as well as help out the community.